Chat link
Share a personal or organization chat link anywhere you can paste a URL. It opens a private chat, with no phone number shared.
Live demo
Try Ping: start a private chat in seconds
See exactly how Ping works before you sign up. The demo below puts two phones side by side: a guest starts a chat by link or Nearby, and the host answers from their inbox, with live typing indicators. Nothing is sent and no account is needed.
Try it now
You play both sides. Start a chat on the guest phone, then answer it on the host phone, exactly as a customer and a member of staff would.
What to try
- Tap Start chat on the guest phone, or open Nearby in the dock to scan for places that can help.
- On the host phone, open the new chat marked New.
- Type on either phone and watch the typing indicator appear on the other one.
- Switch the situation above the phones: Personal, Home improvement, Warehouse club, Restaurant or Event.
Tap “Start chat” on the guest phone.
Guest
Say hi to Alex on Ping.
You (Host)
Personal
0 chatsNo chats yet. New chats show up here.
How Ping works
Ping turns a scan, a link or a Nearby request into a private, real-time conversation. Here is what happens, step by step.
Start a chat
Someone opens a chat link, finds a place on Nearby, or scans a code, and asks for help. No app, no account and no phone number are needed on their side.
The host gets it in their inbox
Every new chat lands in the host’s inbox as its own conversation, marked New, with an unread count as messages arrive.
Talk in real time
Replies show up instantly. A typing indicator appears while the other person is typing and clears when they pause, send, or leave the chat.
End it or reopen it
The host can end the chat when the question is answered. Closed chats stay available for history, and the person who started it can ask the host to reopen it.
Three ways to start a chat
Pick whichever fits the moment. All three end up in the same private conversation, and the person starting it never needs an app or an account.
Nearby
Places close by that can help right now appear on a map and in a list, so someone can request help without scanning or typing anything.
QR code
Put a code on a sign, table, desk or screen. Scanning it opens the same private chat, which is handy wherever a link is awkward to share.
Where Ping fits
The demo lets you switch between situations. Ping works anywhere you need a fast, private back-and-forth without giving out a personal number or asking anyone to download an app.
Personal
Share a personal QR chat link so people can message you without ever getting your phone number.
Restaurants and hospitality
Let guests reach hosts at a table, counter or front desk without waving for attention or waiting in line.
Home improvement and retail
Shoppers can ask for help in an aisle or at the paint desk, and staff answer from one shared inbox.
Warehouse clubs and service centers
Members can check on a tire appointment or an order without standing in a queue.
Events and pop-ups
Place QR codes at booths, check-in desks or info stations so attendees reach the right person immediately.
Support and service desks
Give guests a private channel at a repair counter, waiting room, or any kind of service desk.
What you get with Ping
Private by design
Chats start from a code, a link or Nearby, so nobody has to hand over a phone number.
Live typing indicators
See when the other person is typing, just like the real chat, and watch it clear when they pause.
One clear inbox
New chats are marked New, unread counts build as messages arrive, and every scan is its own conversation.
Nearby discovery
A map and list of places close by that can help now, with closed places clearly shown as unavailable.
Reopen requests
When a chat closes, the person who started it can ask the host to reopen it from the message or the Requests screen.
Notifications
Turn on notifications in Settings so new messages and reopen requests reach your device.
Organization workspaces
Set up workspaces with host inboxes, notifications, QR code management and message history for your team.
Personal and organization QR links
Create a QR chat link for yourself, or manage QR codes for each place your organization serves.
Frequently asked questions
What is Ping?
Ping lets people start a private, real-time chat with you without sharing a phone number, by opening a link, finding you on Nearby or scanning a code. Hosts answer from one inbox in the Ping app.
Do I need an account to try the demo?
No. The demo runs entirely in your browser with two practice phones. Nothing is sent to anyone and nothing is saved.
Do guests need to install an app?
No. A QR code or chat link opens a private conversation in the browser, with no app and no account needed.
Is my phone number shared?
No. Chats start from a code, a link or Nearby, so neither side needs to give out a phone number.
Do I need a QR code to start a chat?
No. A QR code is just one way in. You can also open a chat link, or use Nearby to find a place that can help and request help from there.
What is Nearby?
Nearby shows places close by that can help right now, on a map and in a list, and lets you request help from an open one. Places that are closed show as unavailable.
How do typing indicators work?
A typing indicator appears on the other phone while you are typing. It stops when you pause for a moment, empty the box, send the message, or leave the chat. Text left sitting in the box does not count as typing.
Can a closed chat be reopened?
Yes. Closed chats stay available for history, and the person who started the chat can ask the host to reopen it.
Who is Ping for?
People and teams. Individuals can share a personal QR chat link, and organizations can use workspaces with host inboxes, notifications, QR code management and message history, for places like restaurants, stores, service centers and events.
How much does Ping cost?
The pricing page lists the current plans. See pricing.
Ready to try it with real people?
For the best experience, download our mobile app for iPhone and Android, or create your first chat link on the web.
