Enterprise
Custom
Best for chains, franchises, and operators that need custom rollout support.
What you get
- Custom pricing, volume-based
- SLA and support
- Dedicated onboarding
- Custom integrations
Limits
- Unlimited locations
- Custom users
- Custom contract
Pricing
Ping plans for teams that run on QR chat
Every tier keeps the same QR-to-chat workflow. Free is for trials, Starter gets small teams live, Pro is the main multi-location plan, and Growth is built for higher-volume operators.
Location-based pricing
Acme Team
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Organization Plans
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GraphQL Error (Code: 403): {"response":{"status":403,"headers":{}},"request":{"query":"\n query PricingPlans {\n pricingPlans {\n key\n name\n tier\n basePrice\n includedLocations\n maxUsers\n chatLimit\n overagePerLocation\n descriptionMarkdown\n featuresMarkdown\n limitsMarkdown\n }\n }\n "}}Payback
Ping should pay for itself before it becomes another software bill.
The math is simple: if QR chat helps staff catch a few more guest requests, move faster, or avoid missed service moments, the subscription can turn into recovered revenue instead of overhead.
Example calculator$35 avg ticket
1 recovered request / week$140/mo
3 recovered requests / week$420/mo
5 recovered requests / week$700/mo
Formula: recovered requests per week x average ticket x 4 weeks. This ignores softer savings like fewer staff interruptions and faster table support.
FAQ
How do locations work in Ping?
Subscriptions are attached only to the top-level organization. Sub-organizations represent locations and inherit the parent tier, branding, and limits.
How does Growth location billing work?
Growth location billing is loaded from the Growth plan row.
Which plan is the best location value?
What happens on the free plan?
Customers see Powered by Ping branding in the QR landing and chat flow. This gives Ping a viral growth loop while letting a business start with real traffic.
What do paid plans remove?
Starter removes the customer chat watermark. Pro and above add full white-label controls, including custom domain support.
How are limits enforced?
Ping checks organization limits before creating a sub-organization and before adding a member. If the org is over the tier limit, the API returns Upgrade required.