Terms of Service

These Terms of Service govern your use of Ping. By using Ping, you agree to follow these terms and all applicable laws.

1. Service

Ping is a messaging platform for hospitality teams and guests. We provide software for starting chats, sending messages, and managing conversation history.

2. Accounts

You are responsible for activity that happens through your account and for keeping your sign-in methods secure.

3. Acceptable Use

Do not use Ping to send unlawful, abusive, fraudulent, or harmful content, or to interfere with the service or other users.

4. Availability

We may update, suspend, or change features at any time. We aim to keep Ping available, but we do not guarantee uninterrupted service.

5. Third-Party Services

Ping relies on third-party providers for hosting, authentication, analytics, and related infrastructure. Their availability and terms may affect parts of the service.

6. Data and Privacy

By using Ping, you understand that message content and account data may be processed to operate, secure, and improve the service, subject to our privacy practices.

7. Changes to These Terms

We may update these terms from time to time. Continued use of Ping after changes take effect means you accept the updated terms.

Questions about these terms can be sent through the Ping support channel.